
Omni Shop Guardian
How this works
New here? Start at the top and work down. Nothing breaks — everything can be changed later.
How this works
New here? Start at the top and work down. Nothing breaks — everything can be changed later.
The short version
Omni Shop Guardian is your whole shop in one place: your book, your clients, your money and an AI that answers the phone. There are only three things you truly need to do — set your numbers, publish your booking page, and close out at the end of each day. Everything else is extra help you can switch on whenever you're ready.
Watch a walkthrough
Short guided tours of the screens people ask about most. About a minute each — press play and follow along.
Your first day
Do these once and your shop is ready to take real bookings.
- 1Add your services and pricesBuild the menu clients choose from. Add one service now and return anytime to add more.
- 2Add your logo, colour and shop detailsYour booking page, receipts and reminders all carry your brand instead of ours.
- 3Set your numbersEnter rent, expenses and what you want to take home. Everything else — daily targets, reports, the AI advisor — is built from this one screen.
- 4Set your hours and deposit policyDecide the days and times clients can book, and whether they leave a card on file.
- 5Add or import your clientsType them in, or paste an export from Booksy, StyleSeat, Vagaro or Square. Reminders and win-backs run off this list.
- 6Publish your booking pageThis is the link you put in your Instagram bio so clients can book themselves.
Every day
The routine. Two minutes in the morning, two minutes at night.
- 1Book an appointmentAdd a client to the book yourself, or let them book from your public page.
- 2Check your dashboard each morningToday's money, who's coming in the next 48 hours, and who you should text to fill a gap.
- 3Close out at the end of the dayConfirm services and tips. This is what makes your reports and tax numbers correct — do it daily and month-end takes five minutes.
When you're ready for more
Growth tools. None of these are required to run your shop.
- 1Set up the AI front deskOne page: your greeting, hours, prices and rules. Omni answers the phone live and books straight onto your calendar.
- 2Ask Guardian AI anythingYour assistant. Ask "what did I make this week?" or "who hasn't been in for 45 days?" and it answers from your own numbers.
- 3Marketing and social autopilotScheduled posts, promo flyers and automatic win-back texts to clients who've gone quiet.
- 4Reports and tax timeService revenue, tips, commission rent and expenses, separated properly and ready to hand to your accountant.
Still stuck?
Tap Help & chat in the bottom-right corner of any screen and ask your question — the “App help” tab explains how to do anything in here, step by step, without leaving the page. You can also open Guardian AI full screen, or reach a human on the support page. You can also re-run the setup wizard any time.
